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Frequently Asked Questions


Technical: Lecture & Computer Issues

   
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  1. How do I download and play my class lectures?

  • The class lectures available for download from each course website are in zip format. On the course video lecture page, click on the download link for the lecture you wish to view and save the zip file. Once saved, right click and select extract all files. Once all files are extracted (this can take some time, depending on the size of the files) click on the Default.html file to view the lecture.

  1. How do I stream my class lectures to view online?

  • To view a class lecture through streaming media, go to the Video Lectures & Notes link on your course's home page. Click on the Lecture Videos button. Login with your Unity ID and password. Click on the course number on the left side of the screen. Then click on the lecture number you wish to view on the right side of the screen.

  1. What should I do if I try to login to the view my class lectures, and I get a message that says I am not authorized to enter the site?

  1. What should I do if nothing happens when I click on a lecture to view it?

  1. Is there one internet browser that is better for viewing lectures than the others?

  1. Is there a way to download lectures from within the streaming lectures page?

  1. What should I do if I don’t know my Unity ID and password?

  1. Who should I contact for technical support?

  1. What kind of computer skills do I need to take an online course through Engineering Online?



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